Criteria   18-20 Points Proposed solution is appropriate to process and case study, is a SaaS product, and is convincingly justified. Clear and accurate description of proposed technology solution; covers how it meets functional and technical requirements; and an explanation of cost effectiveness is provided.  Uses course vocabulary.    16-17 Points Proposed solution is appropriate to process and case study, is a SaaS product, and is well justified. Concise description of proposed technology solution effectively covers functional and technical requirements and provides an explanation of cost effectiveness.    14-15 Points Proposed solution is appropriate to process and case study, is a SaaS product, and is justified. Adequate description of proposed technology solution is provided and includes functional and technical requirements and an explanation of cost effectiveness.  12-13 points Proposed technology solution description may be unclear or incomplete. Solution does not meet the business/IT requirements for Kelly’s Salon and/or is not a SaaS product. 0-11 Points Proposed technology solution is not described or description cannot be understood; or few areas covered. 9-10 Points This section includes a clear, complete, and accurate discussion of the arrangement to be made with the vendor and the associated costs; is clearly aligned to case study and technology solution; demonstrates thorough understanding of course vocabulary and concepts, analysis and critical thinking.  8 Points This section includes a clear discussion the arrangement to be made with the vendor and the associated costs; is aligned to the case study and technology solution; demonstrates understanding of course vocabulary and concepts, analysis and critical thinking.  7 Points The vendor agreement and costs are described and are appropriate to the case study and the proposed solution. 6 Points The vendor agreement and costs are partially covered and/or are somewhat appropriate to the case study project; and may be lacking in demonstration of understanding of course concepts, analysis, and/or critical thinking. 0-5 Points Vendor agreement and costs are not included; very few details provided; or are not applicable to the case study or the proposed solution. 9-10 Points The hardware and telecommunications needed at Kelly’s Salon and how they will be acquired are thoroughly covered and well aligned to the proposed solution and the case study; and clearly demonstrates an understanding of course vocabulary and concepts, analysis, and critical thinking. and critical thinking. 8 Points The hardware and telecommunications needed at Kelly’s Salon and how they will be acquired are well covered and aligned to the proposed solution and the case study; and demonstrates understanding of course vocabulary and concepts, analysis, and critical thinking. 7 Points The hardware and telecommunications needed at Kelly’s Salon and how they will be acquired are included and adequately aligned to the proposed solution and the case study. 6 Points The hardware and telecommunications needed needed at Kelly’s Salon and how they will be acquired are not covered, and/or explanations are not aligned to the proposed solution; may be lacking in demonstration of understanding of course concepts, analysis, and/or critical thinking. 0-5 Points The hardware and telecommunications needed at Kelly’s Salon and how they will be acquired are not included; are incorrectly addressed; or paper demonstrates little effort. 9-10 Points   Configuration options and who will configure the system, and how the system will be tested are fully and clearly explained and well aligned to the proposed solution and appropriate to the case study.  8 points Configuration options and who will configure the system, and how the system will be tested are clearly explained and are appropriate to the proposed solution and to the case study. 7 points  Configuration options and who will configure the system, and how the system will be tested are appropriate to the proposed solution and the case study. 6 points  Configuration options and who will configure the system, and how the system will be tested are somewhat appropriate to the proposed solution and/or the case study. 0-5 points  Configuration options and who will configure the system, and how the system will be tested are not addressed correctly or are not appropriate to the proposed solution and/or the case study. 9-10 Points Employee preparation and data migration are fully and clearly explained; and are well aligned to the proposed solution and to the case study; clearly demonstrates critical thinking. 8 Points Employee preparation and data migration are explained well; and are clearly appropriate to the proposed solution and to the case study; demonstrates critical thinking. 7 Points Employee preparation and data migration are explained; are appropriate to the proposed solution and to the case study. 6 Points Employee preparation and data migration are partially explained; and/or are somewhat appropriate to the proposed solution and/or case study. 0-5 Points Employee preparation and data migration are not addressed and/or are not appropriate to the proposed solution and/or case study. 9-10 Points   Users, their purposes and how they will be supported, and how the system will be maintained are fully explained and clearly aligned to the case study and the proposed solution;demonstrates sophisticated analysis, and critical thinking. 8 points  Users, their purposes and how they will be supported, and how the system will be maintained are explained well and are aligned to the case study and the proposed solution;demonstrates analysis, and critical thinking. 7 points  Users, their purposes and how they will be supported, and how the system will be maintained are explained.  6 points  Users, their purposes and how they will be supported, and how the system will be maintained are partially covered; and/or are somewhat appropriate for the solution and/or the case study. 0-5 points  Users, their purposes and how they will be supported, and how the system will be maintained are not included; and/or are not appropriate to the proposed solution and/or the case study. 9-10 Points Well-written conclusion that provides a compelling call to action for Kelly and includes several benefits to be expected from the project; demonstrates sophisticated analysis and critical thinking. 8 Points Good conclusion that provides some call to action for Kelly and includes benefits to be expected from the project; demonstrates analysis and critical thinking. 7 Points Conclusion provides some benefits to be expected without a strong call to action. 6 Points Conclusion lacks clear action and benefits; conclusion is inadequate or incomplete or irrelevant to the solution and/or the case study. 0-5 Points Conclusion poorly addressed. 9-10 Points Two or more external sources are appropriately incorporated and used effectively and includes vendor site for recommended solution. Sources used are relevant and timely and contribute to the analysis and support conclusions. References are listed and cited using APA style. 8 Points At least one external resource is appropriately incorporated and used effectively and includes vendor site for recommended solution. Sources used are relevant and timely and contribute to the analysis and support conclusions. References are listed and cited using APA style. 7 Points At least one external resource is used and properly incorporated. Reference is listed and cited using APA style.  Vendor site for recommended solution is used as a resource.  6 Points A source other than the textbook may be used, but is not properly incorporated or used, and/or is not effective or appropriate or vendor site not included; and/or does not follow APA style for references and citations. 0-5 Points No external research incorporated; or reference listed is not cited within the text. 9-10 Points Report is very well organized and is easy to read. An appropriate introduction sets the context including competitive strategy and business process being improved and what’s to come. Very few or no errors in sentence structure, grammar, and spelling; double-spaced, written to target audience and presented in a professional format.  8 points Report reflects effective organization; has few errors in sentence structure, grammar, and spelling; double-spaced, written to target audience and presented in a professional format. An appropriate introduction sets the context including competitive strategy and business process being improved and what’s to come.  7 Points Report has some organization; may have some errors in sentence structure, grammar and spelling. Report is double spaced and to target audience.  An introduction is provided. 6 Points Report is not well organized, and/or contains several grammar and/or spelling errors; is not double-spaced and to target audience; and/or no introduction provided. 0-5 Points Report is extremely poorly written, has many grammar and/or spelling errors, or does not convey the information. Overall Score